Cold Chain Management — Settings (how to use)

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Settings

Module: Cold Chain Management

Where to open in admin

  1. Log in to Admin.
  2. Open sidebar menu Cold Chain Management.
  3. Click Settings.
  4. Direct route (for admins): admin/cold_chain/cold_chain_settings

What this screen is for

Module configuration — defaults, sync, API, multi-company.

How to use — step by step

  1. Review each settings tab (general, sync, API, tax defaults).
  2. Set default accounts, prefixes, and approval rules.
  3. Enable Perfex CRM sync options and map payment modes if shown.
  4. Save and test with one sample transaction.

Common buttons & actions

  • Save settings
  • Test sync
  • Create API key

Required permissions

Staff need the ccm_settings feature with: view, edit.

Assign under Setup → Staff → Roles → Permissions. After changing roles, ask the user to log out and log in again.

Before you start

  • Make sure your role can view this screen (and create/edit if you will change data).
  • Complete module Settings and any required master data first.
  • If this screen depends on other CRM data (customers, items, invoices, staff), create those records first.

What good looks like

After you finish on Settings, you should see the record in the list with the expected status, and any linked stock/finance/message impact should match what you entered. If something looks wrong, open the record again and check required fields, then retry.

Tips & best practices

  • Use clear codes/names so teammates can search later.
  • Prefer filters (status, date, warehouse, assignee) before exporting large lists.
  • Do not delete posted/historical records unless your process allows it — use cancel, reverse, or adjust instead.
  • When stuck, compare a working sample record field-by-field with the one that fails.

Troubleshooting this screen

  • Blank page / access denied — permission missing or session expired; re-login and check Roles.
  • Cannot save — required field empty, invalid date, or master record not selected.
  • Numbers look wrong — wrong warehouse/period filter, or related document not posted yet.
  • Button missing — your role lacks create/edit/approve/export for this feature.

Related reading

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